Most frequent questions and answers

You Can Upload It on Website or Send Us Your Name & Photos With Your Order ID On info@fotovilla.in or You can Send By Whatsapp On +91 9710060505.

All of our Products are Customized and Handcrafted. We Personalize it with Name & Photos which is Provided by Customer. It’s huge loss for us if customer didn’t take the product.

We Make Every Attempt To Deliver Your Products TO You As Quickly As Possible. Factors Including Your Product And It’s Personalization Type Will Influence Your Delivery Date. Orders in India, once shipped, are typically delivered in 8-10 business days in metros, and 10-12 business days for the rest of India.

If there is any manufacturing/in-transit damage please contact at info@fotovilla.in or call us at 9710060505. We will solve the issue in 48 hours.

If you want to cancel your order or edit your order we will not be able to change anything once we move your order to production, We move order for production after 24 hours of Order. For changes in the order before it has been moved to production, please Mail us or WhatsApp us and we will see if we can work it out for you.

When you complete an order online, you should see a page showing your order and payment details. Shortly after you complete your order, we’ll send you an email confirming we’ve received it. All registered users can also sign in to “My Account” page on the website and check their recent orders.

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