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FREQUENTLY ASKED QUESTIONS
How to personalize product ?
Upload Personalization details on the Website while ordering the product or Send Us Your Name & Photos With Your Order ID On firstname.lastname@example.org or You can Send on Whatsapp – +91 9710060505.
Why cash on delivery is not available?
All of our Products are Customized and Handcrafted. We Personalize it with Name & Photos which is Provided by Customer. While it’s fun for a lot of people to simply make a COD order and then refuse to accept it. The real burden fell on the shoulder of a small seller who is trying to make a living.
what is the earliest arrival date of the product ?
We Make Every Attempt To Deliver Your Products TO You As Quickly As Possible. Factors Including Your Product And It’s Personalization Type Will Influence Your Delivery Date. Orders in India, once shipped, are typically delivered in 12-14 business days in metros, and 15-17business days for the rest of India.
Is there any refund policy ?
If there is any manufacturing/in-transit damage please contact at email@example.com or call us at 9710060505. We will solve the issue in 48 hours.
How do I cancel my order ?
If you want to cancel your order or edit your order we will not be able to change anything once we move your order to production, We move orders for production after 24 hours of Order. For changes in the order before it has been moved to production, please Mail us or WhatsApp us and we will see if we can work it out for you.
How do I check current status of my order ?
When you complete an order online, you should see a page showing your order and payment details. Shortly after you complete your order, we’ll send you an email confirming we’ve received it. All registered users can also sign in to “My Account” page on the website and check their recent orders.